Acceptance
This website is owned and operated by Queensland Hydro Pty Ltd ACN 661 444 515
Our online service is hosted on a secure site and any information you submit is treated as private and confidential. Before accessing this online service, you must carefully read, and agree to, the terms and conditions listed below.
Your access and/or use of this site is conditional upon your acceptance and compliance with these terms and conditions. By accessing this site, you agree to be bound by these terms and conditions.
Definitions and interpretation
In these terms and conditions:
- cookies means an electronic file which is placed on your computer automatically to retrain your preferences for this site so that those preferences can be used next time you visit this site. Cookies used on this site are non-harmful and do not attempt to identify individual users.
- service provider means a Queensland Hydro department, or other government or non-government body contributing to this site.
- third parties means any person or agent, excluding us or you, who acts on behalf of an induvial person.
- this site means the equipment, programs, services and systems provided by us or our service providers to allow you to use the online services and access the information provided by us or our service providers.
- use of this site means your use of all online services and your access to information provided on this site by us or our service providers.
- we, us and our means Queensland Hydro Pty Ltd ABN 661 444 515) of 80 Ann Street, Brisbane, Queensland, Australia and our successors.
- you and your means the legal entity or entities using this site.
We reserve the right to amend, replace or remove these terms and conditions or any feature of this site at any time and without reference to you. It is your responsibility to ensure you are aware of any changes to these terms and conditions each time you visit this site.
In using this site, you agree that your electronic record of use of this site is a true and correct record and will be relied on as such.
You acknowledge and agree that:
- you may be required to indicate your acceptance and approval of information in any forms you submit online; and
- we intend to rely on any forms and attached documents which you submit online as if they were received with signature in hardcopy form.
Minimum system requirements
The minimum requirements to access this site is internet connectivity.
When you access this site, your transaction across the internet is protected by HTTPS and Transport Layer Security (SSL/TSL) encryption. SSL/TSL is an industry standard for secure transactions. If your browser does not support the latest versions of SSL/TSL, you will not be able to access these services.
The online services have been issued with a digital certificate by DigiCert SSL—an internationally recognised certificate authority. The certificate allows a high-strength encryption to protect your personal details across the internet.
This certificate allows you to be confident that this Queensland Hydro website and information entered into the online services section is secure. To verify the validity of the certificate when using this online service, click on the padlock symbol in your browser’s address bar.
We use cookies to keep track of login and log-out information. When you access this site, a cookie from our web server is placed on your computer automatically. If you wish to use this facility you will need to accept cookies. If you have configured your browser to reject all cookies, however, you will still be able to view information only pages on this site. If you wish to enable cookies you may need to change your internet browser configuration. Refer to the help functions of your browser.
Access rights
Access to the information on this website is restricted to individuals or entities with specific authorisation granted through a secure link, username, or password. You must not access or use the information on this website unless you have been granted express access rights.
Use and disclosure of information
You agree not to share or distribute any information provided on this website, including any linked or referenced documents to any third party unless that party has been explicitly authorised to access it by us.
Warranties and representations
We do not warrant or make any representations and exclude, to the maximum extent permitted by law, all liability as to the following:
- that your system will meet the minimum requirements (as apply from time to time) to enable your use of this site
- in relation to the speed of transmission data
- that your use of this site will be uninterrupted
- that material or services in this site are appropriate or available for use in countries outside Australia; or in relation to, or endorse, the quality or appropriateness of any other third party website which you may access through this site (please see our disclaimer for more information).
We will not be liable to you or third parties for:
- your system’s incapacity in using this site
- interruptions or delays to the service whether beyond our control or not
- any non-compliance with foreign and local laws if you use this site outside Australia
- your use of other websites which you may access through this site including in relation to contracting viruses, worms, Trojan horses and other items of a destructive nature.
Disclaimer
We make no representations about the content and suitability of our materials presented online for any purpose. Specifically, we do not warrant, guarantee or make any representations regarding the correctness, accuracy, reliability, currency, or any other aspect regarding characteristics or use of the information presented in our materials.
Our content should not be seen as advice and is provided on an ‘as is’ and without warranty basis.
You accept sole responsibility and risk associated with the use and results of our materials, irrespective of the purpose to which such use or results are applied. You should confirm information from another site if it is of sufficient importance for you to do so. In no event shall we be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or tort, rising out of or in connection with the use or performance of our materials.
Copyright
Unless otherwise stated, this website and all information and materials on this website (including text, graphics, logos, videos and images) are owned by us or our licensor and are protected by Australian and international copyright laws. This website and all information and materials on this website are provided to you for a prescribed commercial purpose in accordance with the security and access permissions we have
granted to you. You must not distribute, modify, transmit, reuse, report or publish material from this website without express written permission. Please email [email protected] for any access or to request permission.
Third-party sites
You should be aware that third-party sites are not under our control. We provide those website links for convenience and we make no representation concerning the content of these sites and provide no endorsement by us of these sites to you.
We do not warrant, guarantee or make any representations regarding the correctness, accuracy, reliability, currency, or any other aspect regarding characteristics or use of the information presented on these sites.
Where software is offered by a third-party site, we may not have tested this software and therefore cannot make any representations regarding the quality, safety or suitability of any software found there. There are inherent dangers in the use of any software found on the internet, and we caution you to make sure that you completely understand the risk before retrieving any software on the internet.
Third party material
We have taken steps to identify third-party material and secure permission for its reproduction and reuse. If you believe that content has been made available without permission, please contact us.
Where third party materials are not licenced under a Creative Commons licence or similar terms of use, you should always get permission from third parties to re-use their materials beyond the ways you are permitted to use it under the Copyright Act 1968 (Cth).
The following table lists common types of third-party materials on this website and their terms of use.
| Third-party material | Copyright terms of use |
| Trademarks, insignia, coasts of arms, logos, branding etc | Not to be reproduced without the copyright owner’s permission. |
| Images, reports and other documents where it is noted that all rights are reserved. | Not to be reproduced without the copyright owner’s permission. |
| Stock images. | Not to be reproduced without the copyright owner’s permission. |
| Other hosted geospatial databases/servers, databases, imagery servers, models. | Not to be reproduced without the copyright owner’s permission. |
| Any Queensland Hydro data enriched features. | Not to be reproduced without the copyright owner’s permission. |
| Symbology and formatting | Not to be reproduced without the copyright owner’s permission. |
Disclaimer of liability
We disclaim and exclude, to the maximum extent permissible by law, any terms and conditions implied by law relating to any loss or damage that may be suffered by you as a result of you using this site.
Without limiting the above paragraph, we disclaim and exclude, to the maximum extent permissible by law, all warranties, express or implied, including without limitation any warranty as to the accuracy, quality, context, completeness, availability, reliability or suitability for any purpose, of any information accessed through this site or contained in your personal information.
You agree to release us from all responsibility and all liability in contract, or in tort, or pursuant to any other common law or statutory cause of action whatsoever (including without limitation, liability in negligence) arising under this agreement or in connection with your use of this site, for any loss or damage whether or not reasonably foreseeable, including but not limited to liability for an entity carrying out, or failing to carry out, any activity described in, or contemplated by, any document published by us relating to this site.
Indemnity
You agree to indemnify us and our officers, employees, agents and contractors (including sub-contractors) (‘those indemnified’) from and against all actions, proceedings, claims demands, costs (including all reasonable legal costs and all reasonable costs associated with defending those indemnified), losses, damages and expenses, and any direct, indirect, incidental or consequential loss or damage, including those arising out of the terms of any settlement, which:
- may be brought against or made upon those indemnified; and
- those indemnified may incur on their own behalf or sustain as a result of a third party claim, arising out of or as a consequence of:
- your use of this site
- any breach of this agreement by you; or
- any wilful, unlawful, or negligent act or omission by you relating in any way to this site. You acknowledge that this indemnity will continue to take effect after this agreement has been terminated.
Australian units
All dollar amounts at this site are in Australian Dollars (AUD).
Time is provided in Australian Eastern Standard Time (AEST) as it exists in Brisbane, Australia (GMT + 10:00). Please note that Brisbane does not have daylight saving time during summer.
Use of this site
This site is made available only for your personal information or business operations. As a user of this site, you agree not to use this site’s data to provide or facilitate direct online access to any other person. You are prohibited from posting or transmitting to or from this site any unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.
You must not provide false or misleading information to us or it may result in prosecution and civil or criminal penalties.
Your personal information
Please read our Privacy Policy for more information about use of your personal information.
Governing law
This agreement shall be governed by and interpreted in accordance with the laws of the State of Queensland, Australia.
Entire agreement
This agreement constitutes the whole agreement between you and us, and supersedes all prior representations, agreements, statements and understandings, whether verbal or in writing.
Waiver
None of these terms and conditions will be taken to be waived except by written notice signed by you and us.
Contact us
If you have any questions regarding our terms and conditions, our refund policy or if you encounter any problems with this site, please contact us [email protected].