Contractor and supplier portal

The health and wellbeing of our people and partners, and the safety of our operations, is our absolute priority.
Working with Queensland Hydro
Queensland Hydro is committed to the health and safety of all people in our workplaces, including contractors. At Queensland Hydro we are Safe Today and Everyday:
- We are proactive in risk management.
- We learn from incidents.
- We continuously improve our safety systems.
- We promote positive changes to people’s physical and mental health and wellbeing.
Induction and Training
Queensland Hydro requires all our contractors to be registered in our learning management system, HydroHub.
In HydroHub you can upload any relevant licences and qualifications and undertake mandatory online inductions.
Before you start work on any of Queensland Hydro’s sites you must:
- Register in the Queensland Hydro System – HydroHub;
- Upload a copy of any required licences, qualifications or other documents;
- Complete all online inductions assigned to you.
The inductions provide information relating to the following:
- Common hazards and risk at our sites
- What you should do before, during and after attending a Queensland Hydro site
- Our expectations and your obligations while working on our sites
Persons who do not complete the above will not be permitted to work on Queensland Hydro sites. Note that all inductions are valid for a period of 12 months. If after 12 months you do not renew your induction, you will be terminated from the HydroHub and will need to re-register.
If you have any difficulties accessing the system, please contact hydrohub@qldhydro.com.au
Queensland Hydro Health & Safety Management System
The key processes, procedures and management plans that underpin Queensland Hydro’s health and safety management system can be accessed below. If you are performing work for Queensland Hydro it is our expectation that you are familiar with our health and safety requirements. We expect our minimum standards to be reflected in your SWMS, WHS Management Plans or other safety documentation you are developing for performing work on our sites.
Reporting hours worked
As a Contractor or Consultant of Queensland Hydro, it is a requirement of your contract that you submit the total number of hours worked by your employees and subcontractors each month. Total number of hours worked means all hours performed in Australia which are recoverable within/under your Contract with Queensland Hydro. Hours are to be submitted using this form.
This includes all hours worked for Queensland Hydro:
- at a Queensland Hydro worksite
- at a location other than a Queensland Hydro worksite e.g. work performed at your office/ site or at your employee’s home office
- travel to/from a Queensland Hydro worksite, where these hours are recoverable.
This information must be submitted no later than the 7th day of the following month.
Queensland Hydro Health & Safety Management System
Resources library
Here you will find relevant forms, policies and procedures.
- Queensland Hydro Life Saving Rules Procedure
- Queensland Hydro Life Saving Rules Poster
- Prohibited and Restricted Items Register
- Prohibited Items poster
- Restricted Items poster
- Heavy Vehicle Driver Code of Conduct
- Project Code of Conduct
- Severe Weather Event Stop Work Protocol
- Borumba Pumped Hydro Project Safety Management Plan
- Borumba Pumped Hydro Project Emergency Response Plan
- Borumba Pumped Hydro Project Bushfire Management Plan
- Borumba Pumped Hydro Fibrous Minerals Management Plan